Raja Apps' Privacy Policy — committed to protecting your information

Welcome to Raja Apps. We believe your personal data belongs to you. That's why our privacy policy is built on complete transparency — no hidden terms, no complex legal jargon.

This Privacy Policy applies to the Raja Apps website (rajaapps.net), mobile app, and all our digital services. By registering, logging in, or using any of our services on Raja Apps, you are deemed to have accepted this Privacy Policy.

Raja Apps complies with international data protection regulations. We never sell user information to third parties. Our entire system is secured with SSL encryption, and all data is stored on protected servers.

Raja Apps only collects information that is genuinely necessary to provide our services. We avoid gathering data beyond what is needed. Below is a detailed breakdown of the types of information we collect:

We never store your full payment card number or password. Payment information is processed directly through a secure payment gateway.

Raja apps collects information in several ways. Here's an overview of each method:

• Direct Registration: Information you provide when creating your account.
• KYC verification: When uploading ID photos and other supporting documents.
• Transaction Processing: Automatically at the time of deposit or withdrawal.
• Platform Usage: Session data is collected while you play games or place bets.
• Cookies & Tracking: Automatic data collection while browsing the website.
• Customer Support Contact: When contacting us via live chat or email.
• Third Parties: From authorized services for fraud prevention and identity verification.

Raja Apps uses your information only for specific, legitimate purposes. We never use your data for any other purpose without your consent. Below are the key reasons we use your information:

• Account Management: To enable registration, login, and account security.
• Identity verification: To complete the KYC process and verify your age.
• Transaction processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints and inquiries.
• Fraud Prevention: To protect your account and prevent fraud.
• Legal Obligations: To meet the requirements of government and regulatory authorities.
• Platform improvement: To improve our services and develop new features.
• Personalized Experience: To show you content and offers tailored to your preferences.

Raja apps never sells your data to advertisers. We always obtain your consent before sending any marketing communications, and you can unsubscribe at any time.

Raja Apps takes great care when sharing your personal data with third parties. We only share information in the following limited circumstances:

• Payment processors: Approved payment gateways including bKash and Nagad receive only the minimum information required to process transactions.
• Identity Verification Services: Approved verification providers receive limited data as part of the KYC process.
• Legal Authorities: Information may be disclosed when required by a valid court order or directive from a government authority.
• Fraud Prevention Agencies: Certain information may be shared with authorized fraud prevention networks within the gaming industry.
• Business Restructuring: In the event of a company merger or acquisition, the new entity will be duly informed.

All third parties with whom we share data are bound by our privacy agreements and are required to maintain the same level of protection.

Raja apps uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser. Here are the types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and core platform functionality. These cannot be disabled.
• Performance cookies: Used to analyze site speed and usage patterns. These cookies do not identify you personally.
• Functional Cookies: Remembers your preferred language, theme, and settings.
• Analytics Cookies: For collecting website usage statistics. All data is anonymized.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Raja apps employs the highest level of technical safeguards to protect your information. Our security infrastructure is continuously updated to address emerging threats.

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Secure Servers: Our servers are hosted in internationally recognized data centers.
• Regular security audits: Independent third-party experts conduct regular audits of our systems.
• Access Controls: Only authorized personnel are permitted to access the relevant information.
• Data Backup: Regular encrypted backups are performed.
• Incident Response: In the event of a security breach, affected users will be notified within 72 hours.

Raja Apps does not retain any data longer than necessary. Each category of information has a defined retention period:

Once the retention period expires, data is securely deleted or anonymized. Where legal obligations require longer retention, you will be notified.

Raja apps believes you should have full control over your own information. To that end, we provide the following rights:

• Right to Access: You can request to view the personal information we hold about you at any time.
• Right to Correct Information: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: Under certain conditions, you may request the deletion of your data.
• Right to Object to Processing: You have the right to object to your data being used for specific purposes.
• Data Portability: The ability to export your data in a standard, portable format.
• Right to Withdraw Consent: You may withdraw your consent to optional processing at any time.
• Right to Lodge a Complaint: You have the right to file a complaint with the relevant authority regarding our data handling practices.

To exercise these rights support@rajaapps.netto email us. We typically respond 30 business days we will respond within. In certain cases, legal obligations may prevent us from deleting your data — you will be informed of the reason if this applies.

Raja Apps strictly does not provide services to anyone under 18. Our privacy policy places special emphasis on protecting the data of minors.

• Age verification is mandatory at the time of registration.
• Age is verified through a national ID card as part of the KYC process.
• Any data inadvertently collected from a minor will be deleted immediately.
• If an underage account is detected, it will be closed and the balance refunded.

If parents or guardians believe their child's data is held by us, please contact us immediately support@rajaapps.netto contact us. We will take immediate action.

Raja Apps may update this privacy policy when necessary. For significant changes, we will notify you through the following means:

• A notification will be sent directly to your registered email address.
• A notification will be displayed upon logging into the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team:

• Email: support@rajaapps.net
• Live chat: Available 24/7
• Response Time: Typically within 24–48 hours

We take every privacy-related complaint seriously and investigate each one impartially. Your trust is our most valuable asset.